OVERVIEW
Canvas is the institutionally supported platform for creating, sharing and managing course materials and is an important tool for SFU’s academic activities. SFU IT Services (ITS) is aware that many Canvas users have recently been experiencing disruptions. ITS remains committed to providing comprehensive support for teaching, learning and work across the university and thanks the community for their patience during this time.
DETAILS
We recognize that technological disruptions during final assignments and exams can be stressful and challenging. Faculty and instructors are aware of the issues and are implementing accommodations to support assessment completion.
Tips for Students on Managing Canvas Disruptions During Exams
Keep instructor or TA contact information accessible so you can quickly reach out if you experience issues during the exam. Be sure to connect with your instructor or TA prior to any exam or assignment deadline to discuss any concerns you may have and ensure you know what to do in case of a disruption.
- For longer responses, write your answers in a word document and then paste them into Canvas when complete. This can prevent the loss of your responses if you lose access to the exam.
- Access the exam early to troubleshoot any potential issues.
- Use a wired connection if possible or ensure a stable WiFi connection. Close unnecessary applications and browser tabs to reduce strain on your system.