Storage in Canvas Cloud - Canvas Migration

OVERVIEW

This article describes storage limits and how storage is used in Canvas Cloud as part of the transition to Canvas Cloud.

• Changes to Storage Quota
• Storage use in Canvas Cloud
• Requests for Additional Storage

CHANGES TO STORAGE QUOTA

As part of the transition to Canvas Cloud, storage quotas have been reduced to align with Instructure’s recommended limits to promote more efficient resource usage. This change helps manage the cloud storage allocation compared to the previous on-premise setup, encourages the use of external platforms for large media files and improves overall system performance.

We've ensured that nearly all courses fit within the new quotas, with support available for any exceptions.

Learn more about feature differences between Canvas On-Premise and Canvas Cloud.

STORAGE USE IN CANVAS CLOUD

COURSE STORAGE

The default storage limit for courses on Canvas Cloud is 500 MB. The following items in Canvas contribute towards this quota:

• Files attached to announcements and pages.
• Files uploaded directly into "Files" on courses.
• File submissions to graded assignments in courses.
• Files attached to graded discussions topics and its replies in courses.

GROUP STORAGE

The default storage limit for groups on Canvas Cloud is 50 MB. The following items in Canvas contribute towards this quota:

• Any content created on the Canvas group.
• Files uploaded onto the Canvas group.

PERSONAL STORAGE

The default storage limit for users on Canvas Cloud is 50 MB. The following items in Canvas contribute towards this quota:

• Files uploaded directly into "Files" on your profile.
• Files uploaded directly into your ePortfolio.
• File submissions to ungraded assignments in courses.
• Files attached to ungraded discussions topics and its replies in courses.
• Files attached to sent messages in conversations (Inbox). Received messages with attached files will not contribute towards your own quota.

NO STORAGE INVOLVED

The following items in Canvas does not contribute towards any quota:

• Uploads using the Upload/Record Media tool in Canvas. The tool is accessible on the text editor when editing pages, assignment, discussions and more.
• Zoom Recordings that are saved and listed in the Zoom > Cloud Recordings on courses. These are tied to instructors' SFU Zoom account which they can manage at https://sfu.zoom.us/recording/.
  Note: Cloud recordings will be deleted automatically after they have been stored for 365 day(s).

REQUESTS FOR ADDITIONAL STORAGE

We want to ensure that instructors have the resources they need to deliver their courses while also maintaining efficient use of the Canvas Cloud environment.

For instructors, if your course requires more storage than the default quota, you can request an increase by submitting a support ticket using Canvas - Request Help. Requests will be reviewed on a case-by-case basis, taking into account the specific needs and nature of your course content.