Add a role/sponsored account

OVERVIEW

This article describes how to add a role or sponsored account to your team on Microsoft Teams.

Role/sponsored account can be used on MS Teams if they have signed up for a Microsoft 365 account and are provided a MS Teams license.

Note: We recommend using your individual account unless your team’s processes or procedures requires the use of a sponsored/role account.

 

To a group-managed team

Step 1. Understand the following limitations on using a role/sponsored account on MS Teams:

  • Role/sponsored account cannot be a team owner, and can be only added to a team as a team member.
  • MS Teams licenses are granted to role/sponsored accounts via security groups on SFU Groups, so role/sponsored account can only be added to a group-managed team (i.e., automatically add members to your team if they are a part of the security group).

Step 2. Enroll the role/sponsored account into SFU's MFA and sign up for an Microsoft 365 account. 

Step 3. Go the SFU Groups.

Step 4. Add the role/sponsored to the security group that sync to your team.

Members added to the security group will be automatically synced and added to your team within 2 hours.

 

To a Manually-managed Team

By default, role accounts do not have access to MS Teams and cannot be added into manually-managed teams (i.e., team owners manually add/remove members via the Teams application).

To provide role account(s) access to MS Teams, the Team Owner will need to take the following the steps:

  1. Create a new security group which will be used to provide role account(s) with the access to Microsoft Teams.
  2. On the security group, include the role account(s) you would like to add to the team.
  3. Submit a ticket to IT Service Desk and include the following information:
    • Subject line: "Microsoft Teams - Adding role accounts to a manually-managed team"
    • Message body: “I would like to add role account(s) to my manually-managed team. The security group name is <your-group>.”
  4. Ensure that the account(s) have enrolled in SFU's MFA and signed up for a Microsoft 365 account. Once the request is processed, it will take up to 2 hours for MS Teams access to be granted.
  5. On MS Teams, you should be able to add the role account(s) as members to your team. The account(s) will also need to remain on the security group (created in step 1) in order to retain Microsoft Teams access.

Note: Going forward, you may include additional role account(s) to the security group (created in step 1) to provide access to MS Teams. Please ensure that the account(s) have enrolled in SFU's MFA and signed up for a Microsoft 365 account.

For an alternative approach:

Change your membership approach on your team to group-managed and follow the instructions for group-managed teams.

 

Print Article

Related Services / Offerings (1)

Microsoft Teams
Microsoft Teams (MS Teams) is a virtual collaboration app that brings together Microsoft 365 services (such as Office and OneDrive) to keep you virtually connected to the SFU community from anywhere at any time.