
What's Included in this Article?
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is a conversational AI companion integrated with Microsoft 365 apps and services (such Word, Excel, Outlook, OneDrive and more).
For more information about Microsoft 365 Copilot, visit: https://copilot.cloud.microsoft
Request Microsoft 365 Copilot
Microsoft 365 Copilot is an added service. Your department or unit will need to request and fund a Microsoft 365 Copilot license for you to use at SFU.
Purchasing Additional Microsoft Services at SFU
Frequently Asked Questions & Known Issues
Can I use Microsoft 365 Copilot with my sponsored/role account?
- No, Microsoft 365 Copilot uses a 1:1 user based licensing plan. Due to the potential shared nature of sponsored/role accounts they can violate these licensing terms, and subsequently section 5.3.4 of SFU's GP-24 policy.
My Office apps aren't showing Microsoft 365 Copilot.
- Microsoft 365 Copilot requires that you sign into Office apps (such as Word, Excel, PowerPoint...etc) with your Microsoft 365 account at SFU to work. If you have a device managed by the university, it may come with a version of Office apps that do not require a sign-in (often called "device based licensing") which will prevent you from using Microsoft 365 Copilot in those apps. Check with your IT team if they can switch to the sign-in version of Office apps or let you install the Microsoft 365 versions.
Microsoft 365 Copilot isn't showing in the web version of Office apps.
- Depending on your preferred web browser, it may be blocking Copilot. Double-check that any browser add-ins aren't blocking Copilot and that your web browser has third-party cookies enabled.