How to allow conflicts on Room or Equipment Bookings

This article explains how to enable Allow Conflict for room and equipment accounts on Outlook as a temporary measure due to recent time zone change impacts.

OVERVIEW

This article explains how to enable Allow Conflict for room and equipment accounts on Outlook as a temporary measure due to recent time zone change impacts.

 

WHAT YOU'LL NEED

• An active SFU Mail room or equipment account that you manage.
• Access to Outlook on the web at outlook.office.com.
• A web browser.

 

STEPS

1. Sign in to Outlook on the web

Navigate to outlook.office.com and sign in with your SFU Mail room or equipment account. For step-by-step instructions, visit Accessing a Room/Equipment Account.

2. Open Resource Scheduling Settings

Select Settings  on the top-right corner. Then, navigate to Calendar > Resource Scheduling.

3. Enable Allow Conflict

Enable Allow Conflict. Then, select Save at the bottom.

 

WHAT TO EXPECT

As temporary measure, this setting can let room and equipment managers to adjust booking events to the new time zone.

Enabling Allow Conflict can open up the room/equipment to legitimate scheduling conflicts or double-booking. By choosing this, managers are asked to actively accept booking requests as the on-going issues with time zones naturally fade away.

Note: Remember to revert this setting once time zone issues have fade away. Our general guidance is to revisit this setting within two weeks.

 

IF SOMETHING GOES WRONG

Cannot sign in to Outlook

Verify your SFU credentials and complete any required multi-factor authentication prompts.