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Overview
This is a recorded training session for Service Owners (SO) and Service Offering Managers (SOM) on May 11, 2022.
Note: Service Offering Manager (SOM) is an ITSM Term for Product Owner
Service Owners (SO) and Service Offering Manager (SOM) Training Session:
Training video for: Service Owner & Service Offering Manager
The goals of this training is to get Service Owner and Service Offering Manager familiar with:
- What a service is.
- What service ownership is.
- What a service offering is.
- What a service offering manager is.
- How these work in TeamDynamix.
If you've any questions, please visit the Enterprise Service Management (ESM) service page and raise tickets to the support team.
ESM webpage is Service - Enterprise Service Management (teamdynamix.com).
Additional links for your reference: