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OVERVIEW
Browse the frequently asked questions about SFU Cloud.
SFU Cloud FAQs
HOW IS SFU CLOUD ACCESSED?
SFU Cloud has a web-based portal for the deployment and management of your systems. In order to access the portal submit a TDX ticket to be enrolled in the SFU Cloud Canvas course. Upon successful completion of the course, a request will be made to the relevant Business group owner to approve the request, then access will be provided.
HOW DO I ACCESS MY VIRTUAL SYSTEMS?
You can reach your systems from anywhere remotely and securely using Remote Desktop or SSH depending on the operating system of your virtual machine.
CAN I HAVE EXTERNAL CONTRACTORS ACCESSING MY RESOURCES IN SFU CLOUD?
Yes, if they have SFU sponsored accounts they can access the portal and the systems.
IS THERE A CHARGE INVOLVED?
No
ARE THE SYSTEMS SECURE?
Yes, the systems are protected by managed multi-layer firewalls plus multi-factor authentication through IT Services. The systems are patched on a regular basis to keep them secure.
CAN I CHOOSE THE OPERATING SYSTEM FOR MY VIRTUAL MACHINE?
Yes, we have a choice of operating systems that should satisfy most requirements.