Adobe Creative Cloud for Students and Computer Labs

OVERVIEW

Adobe Creative Cloud is a subscription-based service that provides access to a collection of Adobe software applications for graphic design, video editing, web development, photography, and more. This platform includes popular apps like Photoshop, Illustrator, Premiere Pro, After Effects and Acrobat Pro.

GETTING STARTED WITH ADOBE CREATIVE CLOUD IN COMPUTER LABS

An SFU Adobe ID is required to use current versions of Adobe Creative Cloud products in SFU computer labs. If you are faculty or staff and need Adobe Acrobat Pro, start here. But, to get started with Adobe Creative Cloud at SFU, follow the steps below:

1. Sign up for an SFU Adobe ID
2. Set your SFU Adobe ID password
3. Log into Adobe Creative Cloud Desktop
4. Frequently Asked Questions

1. REQUEST AN SFU ADOBE ID

SFU Adobe ID is available to all current SFU faculty, staff and students. Visit the SFU Adobe ID sign-up page and complete the Consents module to sign up for an account. Note: SFU Adobe ID are created using yourSFUcomputingID@sfu.ca, not your alias firstname_lastname@sfu.ca. Note: It may take up to 24 hours for your account to be ready. Note: An SFU Adobe ID does not provision a personal license for Adobe Creative Cloud products. Faculty or staff seeking access to Adobe Creative Cloud titles should contact their IT representative for assistance or submit a ticket.

Request SFU Adobe ID

 

2. SET SFU ADOBE ID PASSWORD

1. Go to the Adobe Account portal to set your password.	VISIT ADOBE ACCOUNT PORTAL
2. At the Adobe Account login screen, enter your SFU email address (i.e., yourSFUcomputingID@sfu.ca). Click Continue.
3. Select Company or School Account.
4. Click Reset your password. Adobe sends a verification code to your SFU email address.
5. Enter the verification code you received.
6. Set your password. NOTE: Adobe ID accounts are managed by Adobe and not SFU. SFU strongly recommends against re-using your SFU password.

 

3. LOG INTO ADOBE CREATIVE CLOUD DESKTOP

Adobe Creative Cloud products are authorized by the Adobe Creative Cloud Desktop application.

• Unmanaged device users should install the Adobe Creative Cloud Desktop application
• Managed device users can install Adobe Creative Cloud Desktop via the Managed Software Centre.

1. Launch Adobe Creative Cloud Desktop application. The application may open a web browser to complete the login process.
2. At the Adobe Account login screen, enter your SFU email address (i.e., yourSFUcomputingID@sfu.ca). Click Continue
3. Select Company or School Account.
4. Enter your password and click Continue.

 

4. FREQUENTLY ASKED QUESTIONS ABOUT ADOBE CREATIVE CLOUD

Who can use adobe creative cloud?

All current SFU faculty, staff and students with an SFU Adobe ID are eligible to access Adobe Creative Cloud products installed in select computer labs and some shared work spaces.

how do i find help with my sfu adobe id?

Adobe ID are managed by Adobe Inc. and not SFU. You can obtain support from Adobe as required.

If you are unsure, please submit a service request via ServiceHub or contact your local IT representative for software inquiries/installations.

How do i change my default pdf reader?

Adobe offers a guide that can help you change your default PDF reader.