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Overview
This article provides the IMAP settings for approved third-party email applications and is intended for individuals who are using the new SFU Mail with Exchange Online experience.
Tip: To ensure the most seamless experience, we recommend that you use more modern ways to connect to SFU Mail, such as using Outlook with Exchange.
Note: Before any re-configuring on an email account that has previously been set up with IMAP/POP, we strongly recommend backing up your emails. Any account modifications, such as removing the account, will result in loss of certain messages.
These may vary depending on your application settings, however, the messages can can be potentially lost are:
- Locally saved emails,
- Emails/folders not or have yet synced to servers, and
- Any other client-sided (locally stored) data.
IT Services has no way to recover any of these messages since they were never stored on our servers.
Note: If you previously set up IMAP/POP on Outlook, you will need to switch to another application since Outlook is no longer supporting these protocols, or reconnect using Outlook with Exchange.
Details
IMAP for General Emailing:
If you wish to use IMAP for general emailing purposes, the only application that meet the above requirements for IMAP is:
- Mozilla Thunderbird (available on Windows, Mac and Linux). Visit Sign into Mozilla Thunderbird for instructions to sign into SFU Mail using IMAP.
Note: At this time, there are no mobile apps that can connect to SFU Mail using IMAP.
Tip: Be sure to update your application to the latest version. Some older versions may not support OAuth2 and causing you to encounter errors.
POP for General Emailing:
Unfortunately, POP configurations are not available for connections to SFU Mail.
Settings:
Incoming Server (IMAP)
| Field |
Setting |
| Protocol |
IMAP |
| Hostname |
outlook.office365.com |
| Port |
993 |
| Connection security |
SSL/TTS |
| Authentication method |
OAuth2 |
| Username |
YourComputingID@sfu.ca |
Outgoing Server (SMTP)
| Field |
Setting |
| Hostname |
smtp.office365.com |
| Port |
587 |
| Connection security |
STARTTLS |
| Authentication method |
OAuth2 |
| Username |
YourComputingID@sfu.ca |
Technical Requirements:
In order to connect to SFU Mail using IMAP, your application will need to meet the following requirements:
- Your application need to be from the list of approved applications, and
- Your application need to support OAuth2 as the authentication method (Microsoft's Modern Authentication).