SFU Mail - IMAP, SMTP and POP Setup

Summary

This article provides the details on IMAP, SMTP and POP for SFU Mail (Exchange Online).

Body

Overview

This article provides the details on IMAP, SMTP and POP for SFU Mail (Exchange Online). This article also contains information the following:

Tip: To ensure the most seamless experience, we recommend that you use more modern ways to connect to SFU Mail, such as using Outlook with Exchange.

IMAP for General Emailing:

If you wish to use IMAP for general emailing purposes, the only application that meet the above requirements for IMAP is:

  • Mozilla Thunderbird (available on Windows, Mac and Linux). Visit Sign into Mozilla Thunderbird for instructions to sign into SFU Mail using IMAP.

Tip: Be sure to update your application to the latest version. Some older versions may not support OAuth2 and causing you to encounter errors.

 

POP for General Emailing:

Unfortunately, POP configurations are grandfathered. Any new request for POP connections are not available.

 

Settings:

Incoming Server (IMAP)
Field Setting
Protocol IMAP
Hostname outlook.office365.com
Port 993
Connection security SSL/TTS
Authentication method OAuth2
Username SFUComputingID@sfu.ca
Outgoing Server (SMTP)
Field Setting
Hostname smtp.office365.com
Port 587
Connection security STARTTLS
Authentication method OAuth2
Username SFUComputingID@sfu.ca

 

Technical Requirements:

In order to connect to SFU Mail using IMAP, your application will need to meet the following requirements:

  • Your application need to be from the list of approved applications, and
  • Your application need to support OAuth2 as the authentication method (Microsoft's Modern Authentication).

 

SFU Mail Retired Version (Exchange On-Premises) and IMAP

Exchange On-Premises IMAP Configurations
Incoming Server (IMAP)
Field Setting
Protocol IMAP
Hostname imapnew.sfu.ca
Port 993
Connection security SSL/TTS
Authentication method Normal password
Username YourComputingID@sfu.ca
Outgoing Server (SMTP)
Field Setting
Hostname mailgate.sfu.ca
Port 465
Connection security SSL/TTS
Authentication method Normal password
Username YourComputingID@sfu.ca

To ensure email password security, configuring your email application to use SSL (Secure Sockets Layer) is required.

 

Details

Details

Article ID: 6834
Created
Sun 9/24/23 12:43 PM
Modified
Thu 12/18/25 11:50 AM

Related Services / Offerings

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SFU mail is the emailing system at SFU for all SFU members.