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Recorded Zoom training sessions for IT Technicians held on June 14, 2022 and June 23, 2022

Recordings of TeamDynamix Readiness or Circuit Trainings - 10 Webinars.

Quickly get started with online training resources for Microsoft Office apps; such as Word, Excel, Outlook and more.

Recorded Zoom training session for Service Owners (SO) and Service Offering Managers (SOM) on May 11, 2022.

This article contains frequently asked questions about ServiceHub Ticketing App (TDNext) for ticketing agents and technicians.

This article lists the how-to guides, training and resources on SFU Mail.

This article lists the how-to guides, training and resources on using Microsoft Teams for General Users.

This article lists the how-to guides, training and resources on using Microsoft Teams for Team Owners.

Explore online resources from TeamDynamix for getting started with the ServiceHub Ticketing App (TDNext).

Need to add or remove members on your Responsible Group? A service owner or manager of the TDX maillist will need to make that adjustment.

Moving from eSupport to Service Hub? Take a look at this guide to see a checklist of items to transition to ServiceHub.

This article describes how to gain access to ServiceHub Ticketing App (TDNext).

This article describes the third step to planning a team, the team owners.

Adobe is available within SFU IT computer labs or at an educational discount for students.