Search52 Results
- Knowledge Base
- Faculty Or Staff
- Administrative and Business
- Business Capability and Process Automation
- Enterprise Service Management
- For Service Managers
Recorded Zoom training session for Service Owners (SO) and Service Offering Managers (SOM) on May 11, 2022.
- Knowledge Base
- Faculty Or Staff
- Administrative and Business
- Business Capability and Process Automation
- Enterprise Service Management
- For Ticketing Agents
Recorded Zoom training sessions for IT Technicians held on June 14, 2022 and June 23, 2022
- Knowledge Base
- Faculty Or Staff
- Administrative and Business
- Business Capability and Process Automation
- Enterprise Service Management
- For TDX Admins
Recordings of TeamDynamix Readiness or Circuit Trainings - 10 Webinars.
- Knowledge Base
- Faculty Or Staff
- Desktop and Mobile Computing
- Software and Application Distribution
- Microsoft Office
Quickly get started with online training resources for Microsoft Office apps; such as Word, Excel, Outlook and more.
- Knowledge Base
- Faculty Or Staff
- Teaching and Learning
- Lecture Capture
- Video Hosting
Explore our steps for uploading and sharing your videos using Mediasite.
- Knowledge Base
- Faculty Or Staff
- Infrastructure
- Server and Storage Management
- SFU Vault
Explore video demonstrations on how to use SFU Vault.
- Knowledge Base
- Faculty Or Staff
- Administrative and Business
- Business Capability and Process Automation
- Enterprise Service Management
- TDX - Project Essentials
- Knowledge Base
- Faculty Or Staff
- Teaching and Learning
- Lecture Capture
- Video Hosting
Browse our commonly asked questions about Mediasite; such as upload speeds, editing permissions and more.
- Knowledge Base
- Faculty Or Staff
- Teaching and Learning
- Lecture Capture
- Video Hosting
Explore our steps for sharing links to your Mediasite content.
- Knowledge Base
- Faculty Or Staff
- Communication and Collaboration
- Email and Collaboration Services
- SFU Mail
- How-To Guides
This article lists the how-to guides, training and resources on SFU Mail.
- Knowledge Base
- Faculty Or Staff
- Administrative and Business
- Business Capability and Process Automation
- Enterprise Service Management
- For TDX Admins
Accessing TDX Community, TDX Knowledge Base - TDX News, TDX Solutions, TDX Learn (Articles, Videos, Webminars)
- Knowledge Base
- Faculty Or Staff
- Communication and Collaboration
- Email and Collaboration Services
- Microsoft Teams
- General Users
This article lists the how-to guides, training and resources on using Microsoft Teams for General Users.
- Knowledge Base
- Faculty Or Staff
- Communication and Collaboration
- Email and Collaboration Services
- Microsoft Teams
- Team Owners
This article lists the how-to guides, training and resources on using Microsoft Teams for Team Owners.
- Knowledge Base
- Faculty Or Staff
- Administrative and Business
- Business Capability and Process Automation
- Enterprise Service Management
- For Ticketing Agents
Explore online resources from TeamDynamix for getting started with the ServiceHub Ticketing App (TDNext).
- Knowledge Base
- Faculty Or Staff
- Administrative and Business
- Business Capability and Process Automation
- Enterprise Service Management
- For Service Managers
Explore the roles and framework for managing an IT Service at SFU.