Search71 Results
- Knowledge Base
- Faculty Or Staff
- Administrative and Business
- Business Capability and Process Automation
- Enterprise Service Management
- For Service Managers
Recorded Zoom training session for Service Owners (SO) and Service Offering Managers (SOM) on May 11, 2022.
- Knowledge Base
- Faculty Or Staff
- Administrative and Business
- Business Capability and Process Automation
- Enterprise Service Management
- For Service Managers
This article outlines how IT Service Owners can approve or reject articles submitted to the IT Services knowledge base.
- Knowledge Base
- Faculty Or Staff
- Communication and Collaboration
- Email and Collaboration Services
- Microsoft Teams
- Team Owners
This article describes how to add another team owner to your team on Microsoft Teams.
- Knowledge Base
- Faculty Or Staff
- Communication and Collaboration
- Email and Collaboration Services
- Microsoft Teams
- Team Owners
This article describes how to remove another team owner from your team on Microsoft Teams.
- Knowledge Base
- Faculty Or Staff
- Communication and Collaboration
- Email and Collaboration Services
- Microsoft Teams
- Plan a Team
This article describes the third step to planning a team, the team owners.
- Knowledge Base
- Faculty Or Staff
- Communication and Collaboration
- Email and Collaboration Services
- Microsoft Teams
- Team Owners
This article lists the how-to guides, training and resources on using Microsoft Teams for Team Owners.
- Knowledge Base
- Faculty Or Staff
- Administrative and Business
- Business Capability and Process Automation
- Enterprise Service Management
- For Service Managers
Explore the roles and framework for managing an IT Service at SFU.
- Knowledge Base
- Faculty Or Staff
- Teaching and Learning
- Polling and Surveys
- SurveyMonkey
Explore SurveyMonkey Terms of Service.
- Knowledge Base
- Faculty Or Staff
- Communication and Collaboration
- Email and Collaboration Services
- Microsoft Teams
- General Users
This article describes how to change your display name for Microsoft Services on student accounts.
- Knowledge Base
- Faculty Or Staff
- Communication and Collaboration
- Email and Collaboration Services
- Microsoft Teams
- General Users
This article describes how to change your display name, title, or contact details for Microsoft Services on faculty and staff accounts.
- Knowledge Base
- Faculty Or Staff
- Administrative and Business
- Business Capability and Process Automation
- Enterprise Service Management
- eSupport Migration
Need to move tickets from eSupport to Service Hub? Moving tickets from eSupport to Service Hub will require you to recreate or forward to Service Hub.
- Knowledge Base
- Faculty Or Staff
- Administrative and Business
- Business Capability and Process Automation
- Enterprise Service Management
- eSupport Migration
Need to update your email routing to Service Hub? Changing the delivery email address will require you to configure your email on SFU Mail or Maillist.
- Knowledge Base
- Faculty Or Staff
- Desktop and Mobile Computing
- Software and Application Distribution
- Microsoft Office
Learn how to purchase additional software licenses for other Microsoft desktop apps; such as Visio, Project, Power BI and more.
- Knowledge Base
- Faculty Or Staff
- Administrative and Business
- Business Capability and Process Automation
- Enterprise Service Management
- Knowledge Base
- Faculty Or Staff
- Information Security
- Identity and Access Management
- Delegated Account Management
Get started with enabling access to your sponsored accounts as an account owner.