Salesforce

ABOUT THIS SERVICE

A PLATFORM FOR MANAGING CONSTITUENT RELATIONSHIPS

Salesforce enables effective management of communications to constituents, improves administration and operational efficiency, and supports better business decisions, by

• Tracking interactions between constituents and staff
• Providing an overview of departmental operations through the use of dashboards
• Replacing manual processes with automatic workflows, and 
• Delivering reporting analytics and business intelligence

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RESOURCES

Current implementation of Salesforce at SFU