Application Services - Servers

ABOUT THIS SERVICE

This service is created for Internal IT Services Staff only (i.e. IT Infrastructure Team) to reach out to several Application Services groups that responsible to coordinate patches  on server OS and/or outage required for any of the servers maintained by Application Services. There are three (3) application services groups, that maintain three different groups of servers, namely:  

  • Application Technology Services (ATS) group
  • Learning Community Services (LCS) group 
  • Enterprise Services group - PSAdmin

 

 

Application Technology Services (ATS) Servers

ATS Group maintains the administrative or the non-academic applications systems servers. Most application have few servers (Client Application Servers, Web Servers, Database Servers​​) and for application with Interface with PeopleSoft, there are usually series of 4 environments, namely Prod, Stage, Test and Devl environment for each of the Client Application, Web and Database server). 

ATS Servers Ticket

 

 

Learning Community Services (LCS) Servers 

LCS maintains the academics and students applications systems servers. Servers for Canvas, SFU Mobile Applications (SFU SNAP), Room Finders, AEM etc. 

LCS Servers Ticket



Enterprise Services (ES) Servers 

The PeopleSoft Administrator (PSAdmins) maintain the server that house PeopleSoft software and other PeopleSoft plug-ins or extensions use within PeopleSoft systems servers. The PSAdmins responsible for three (3) PeopleSoft Applications Servers at SFU, namely:

  • FINS (PeopleSoft Finance) servers
  • HAP (PeopleSoft Human Resources) servers
  • SIMS (PeopleSoft Student Information Systems) or goSFU servers

PeopleSoft Servers Ticket

 

 

 
ATS Servers - Ticket LCS Servers - Ticket PeopleSoft Servers - Ticket

Details

Service ID: 2718
Created
Mon 9/12/22 7:19 PM
Modified
Wed 1/4/23 5:31 PM
Audience
The constituents for whom the service is available (e.g., students, faculty, staff).
Staff

Service Offerings (3)

ATS Servers
Tickets regarding any ATS Servers
LCS Servers
Application Services - LCS Servers
PeopleSoft Servers
PeopleSoft - Enterprise Services Servers