This form is used to request assistance when you are unable to find a specific service in the service catalog that matches your needs.
How to Use This Service
It is recommended that you submit your request directly through the appropriate service page whenever possible. Submitting requests through a specific service sends your request directly to the team responsible, which typically results in faster response and resolution.
For example, if you require help with email, navigating to the Email Software service and selecting "Request Support" will ensure your request is routed to the correct support team.
When to Use This Form
Use this General Support Request form when:
- You are unsure which service applies to your issue
- The service you need is not listed in the service catalog
- Your request does not clearly fit within an existing category