How to allow conflicts on Room or Equipment Bookings

OVERVIEW

This article explains how to enable Allow Conflict for room and equipment accounts on Outlook as a temporary measure due to recent time zone change impacts.

 

WHAT YOU'LL NEED

 

STEPS

1. Sign in to Outlook on the web
Navigate to outlook.office.com and sign in with your SFU Mail room or equipment account. For step-by-step instructions, visit Accessing a Room/Equipment Account.
2. Open Resource Scheduling Settings
Select Settings  on the top-right corner. Then, navigate to Calendar > Resource Scheduling.
Resource scheduling setting menu. Calendar is highlighted. Inset from Calendar, Resource Scheduling is highlighted.
3. Enable Allow Conflict
Enable Allow Conflict. Then, select Save at the bottom.
The Resource Scheduling settings page. Allow conflicts is highlighted and turned on.

 

WHAT TO EXPECT

As temporary measure, this setting can let room and equipment managers to adjust booking events to the new time zone.

Enabling Allow Conflict can open up the room/equipment to legitimate scheduling conflicts or double-booking. By choosing this, managers are asked to actively accept booking requests as the on-going issues with time zones naturally fade away.

Note: Remember to revert this setting once time zone issues have fade away. Our general guidance is to revisit this setting within two weeks.

Are you prepared?

If you haven't already, be sure to update your computer, devices and browsers. For more information, visit our article on Preparing for the Change to Pacific Time.

 

IF SOMETHING GOES WRONG

Cannot sign in to Outlook
Verify your SFU credentials and complete any required multi-factor authentication prompts.

 

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