OVERVIEW
This article describes how to migrate users to another course as part of the Canvas Cloud Migration.
How to migrate users
NOTE: These instructions is intended to be used with non-academic courses and will only migrate users with a 'student' role. We recommend adding users with 'teacher' or other roles manually. Credit course should have its students automatically added.
STEP 1. Visit Grades section on the Canvas course you wish to migrate users from. If you're on a different Gradebook View, select Individual Gradebook on the top-left corner, then select Traditional Gradebook.
STEP 2. Select Export > Export Entire Gradebook
STEP 3. Open the downloaded spreadsheet file. Select and copy the list of SIS Login IDs.
STEP 4. Visit People section on the Canvas Cloud course you wish to add users to. Then, select +People button.
STEP 5. Change the Add user(s) by to Login ID and paste the list of SIS Login IDs you previously copied. Then, select Next.
NOTE: If you encounter an error, "We were unable to find matches below", simply select 'Next'. Do not select any check boxes (refrain from creating them as new users). Creating them as new users will cause log in issues for these SFU accounts.
SFU accounts that aren't active at SFU will cause this error, such as an alumni. As a work around, ask the individual to log into canvas-new.sfu.ca. Alternatively, you may contact technical support to address the issue directly on a specific user. A permanent solution is currently being investigated.
STEP 6. Select Add Users.
STEP 7. Congratulations! You've added users from another course. They will be able to access the course and accept the invitation as a student.
NEED ADDITIONAL SUPPORT?
For questions about Canvas migration:
For pedagogical or instructional design questions:
For additional assistance or technical support: