View or generate Emergency Login Codes

OVERVIEW

You can manage your 8-digit emergency login codes on the SFU Management App. Follow the instructions outlined below to view or generate emergency login codes.

Note: Emergency logins codes should only be used when you do not have access to your usual MFA codes generated from your MFA device. For example, when you forgot, lost, or broke your mobile device or hardware token.

For more information on the differences between MFA codes and emergency login codes, please visit our FAQ page.

 

DETAILS

Step 1. Log in to the SFU MFA Management App, using your SFU credentials.

Access the SFU MFA Management App

 

Step 2. Go to the "Emergency Login Codes" tab. Under this tab, you can:

  • View current emergency login codes
  • Generate new emergency login codes
  • Print the latest emergency login codes

Note: If you have generated a new set of emergency login codes, please discard any previous emergency login codes to avoid confusion.

How do I securely store my emergency login codes?
Keep your emergency login codes safe by following these important tips:
  • Store your emergency login codes in a safe, accessible place nearby you, such as your wallet.
  • Do not store your emergency login codes on CAS-protected services such as your SFU Mail account, as you won't be able to access them if you don't have your phone or hardware token.
  • Never share your emergency login codes with anyone.
  • You can generate new emergency login codes at any time by going to the SFU MFA Management App.

 

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Multi-Factor Authentication (MFA)
SFU’s Multi-Factor Authentication (MFA) refers to using two or more independent items to verify your identity, typically something you know (i.e., your SFU computing ID and password) and something you have (i.e., a time-based code).