OVERVIEW
This article describes how to sign into SFU Mail on Apple Mail for iOS.
Note: After being migrated to the new SFU Mail with Exchange Online, your existing SFU account on Apple Mail won't be able to send or retrieve new emails.
To re-connect your account, you'll need to remove the account from your iPhone before re-adding it:
- Open Settings > Mail > Accounts
- Tap the email account you want to remove from your iPhone, then tap Sign Out or Delete Account
- Follow the steps below to re-add your SFU mail account
SIGN IN
To sign into SFU Mail on Apple Mail for iOS:
- Open the Settings app.
- Select Apps > Mail.
Note: For older iOS versions, you may need to select Accounts & Passwords.
- Select Mail Accounts > Add Account > Microsoft Exchange.
- Enter your SFU Email, SFUComputingID@sfu.ca. You may add an optional description to help you remember. Select Next > Sign in > Continue.
Note: For information about the Exchange device administrator prompt, visit our SFU Mail Technical FAQs.
- Enter your SFU Computing ID and password, then select Sign In. If you are enrolled in MFA, you may be asked to enter your MFA code. Then, select Continue.
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Select which apps you'd like to sync with your SFU Mail account. Then, select Save to complete the setup.
Note: Enabling Contacts will integrate your SFU Mail account contacts with your device's contacts.
- Congratulations! You've sign into SFU Mail on Apple Mail for your iOS device.
Configure "Mail Days to Sync"
By default, Apple Mail will only retrieve and store emails from the last month onwards. To change this behaviour:
- In Accounts, select your SFU account. It may be called Exchange depending on the description you set.
- Select Mail Days to Sync.
- 1 Month is selected by default. To retrieve all emails, select No Limit.
Apple Mail will now be retrieved according to the specified setting.