The article you are looking for has been archived. Currently, there is no replacement.
Why you’re seeing this:
You followed a link to a knowledge article that has been retired. There isn’t a one‑to‑one replacement available yet, and we don’t want to risk guiding you with outdated or incomplete information. We’re here to help you get what you need.
What you can do right now
- Search for current guidance
- Try a fresh search in the Knowledge Base: Search the KB
TIP: Use clear keywords (product name, feature, error code, task).
Ask us for the right next step
- If you’re unsure where to look, we’ll point you to the best resource: Get Help
Report a broken or stale link
- Help us clean up old references: Report a link issue
- Paste the link you clicked and where you found it (bookmark, email, search result, page).
Why did we retire the article?
We periodically review content to ensure it’s accurate, secure, and relevant. This article was archived because:
- The process or product has changed significantly, and the guidance was no longer reliable.
- The information is now covered across multiple topics rather than a single page.
- The content had low usage or was superseded by a new standard or policy.
Archiving outdated material prevents confusion and reduces the risk of following instructions that no longer apply.
“I found this via a bookmark or web search, what happened?”
- Bookmarks: If you saved a direct link, it may now lead to this message because the source page was retired.
- Cached search results: Search engines sometimes keep older links visible for a while. A fresh search in the KB usually finds the most current guidance.
Help us help you
When you contact us, please include:
- The task or outcome you’re trying to achieve.
- Any error messages, screenshots, or system names/versions.
- The link you followed (if available) and where you found it.
- How urgent the need is (blocked vs. informational).
We appreciate your patience and your feedback.
Keeping guidance current is part of our commitment to reliable, client‑centered service. If this retirement affected your workflow, please tell us. Your input helps us prioritize the right updates.