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OVERVIEW
This article describes the how to sign into SFU Mail with sponsored accounts:
Sign into SFU Mail on Web Browser with Sponsored Accounts
Encountering errors when signing in?
Try clearing your browser cookies or use another web browser, then following the guide below. Alternatively, try signing into SFU Mail using your browser's incognito or private mode.
Need to sign into multiple mailboxes?
Be sure to use different browsers for each SFU Mail account you need to sign into. For example, you may want to use Firefox to monitor SFU Mail on your personal account while also using Google Chrome to monitor SFU Mail on your sponsored account.
To sign into SFU Mail on web browser:
- Go to https://outlook.office.com, or select the button:
Visit outlook.office.com
- Enter your Sponsored Account's SFU Email, YourSponsoredAccount@sfu.ca. Then, select Sign In.
- Enter your Sponsored Account's Computing ID and password, then select Sign In.
Using a Shared Sponsored Account or Delegated Login?
If you're using a shared sponsored account, you may be able to sign in using delegate login (only if this feature has been enabled for the sponsored account by the sponsor/owner).
To use delegate login, enter the delegate login format SponsoredAccountComputingID:YourComputingID (e.g, itshelp:sfuacc) as the username. Then, enter your password and MFA code to your personal SFU account. For details, visit Delegate Login for Shared Sponsored Accounts.
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If your sponsored account is enrolled in MFA, you'll be asked to enter the MFA code to the sponsored account.
- Congratulations! You've signed into SFU Mail on web browser on your sponsored account.
Sign into SFU Mail on Outlook Desktop with Sponsored Accounts
Want to install Outlook Desktop?
Outlook Desktop is part of Microsoft 365, which is only available to current SFU staff, faculty and students and requires you to sign into your own SFU account. By default. sponsored accounts don't have the standard A3 licensing required for Microsoft 365 desktop apps. Alternatively, Outlook on Web Browser is available to all SFU Mail users.
For instructions, visit Sign into SFU Mail on Desktop.
To sign into SFU Mail on Outlook Desktop:
- Launch Outlook and enter your Sponsored Account's SFU Email, YourSponsoredAccount@sfu.ca. Then, select Connect.
Not being prompted to connect? You may need to add as another account.
- If you are prompted to select an account type, select Microsoft 365. Otherwise, skip this step.
- Enter your Sponsored Account's Computing ID and password, then select Sign In. If your sponsored account is enrolled in MFA, you'll be asked to enter the MFA code to the sponsored account.
Using a Shared Sponsored Account or Delegated Login?
If you're using a shared sponsored account, you may be able to sign in using delegate login (only if this feature has been enabled for the sponsored account by the sponsor/owner).
To use delegate login, enter the delegate login format SponsoredAccountComputingID:YourComputingID (e.g, itshelp:sfuacc) as the username. Then, enter your password and MFA code to your personal SFU account. For details, visit Delegate Login for Shared Sponsored Accounts.
- Select Done.
- Congratulations! You've signed into SFU Mail on Outlook Desktop.
