Service Replacement Notice
Current Service: WebSurvey
Replacement Service: SurveyMonkey
Deactivation Date: July 31, 2024
WebSurvey will be deactivated on the above date. Please transition to SurveyMonkey to ensure uninterrupted service. Please complete any data collection tasks and download results before the end of July 2024. No new surveys may be created in SFU WebSurvey. All new surveys should be created in SurveyMonkey.
A selection process to identify a voting tool is underway.
For details and access, click https://sfu.teamdynamix.com/TDClient/255/ITServices/Requests/ServiceDet?ID=2396.
ABOUT THIS SERVICE
SFU is retiring the Websurvey tool on July 31, 2024, to enhance cybersecurity and comply with data protection standards.
Current Websurvey users should finalize any ongoing surveys and download their data before the end of July 2024, and transition to SurveyMonkey, which is already in use across the university. SurveyMonkey offers extensive features including customizable surveys, secure data handling, and efficient data analysis tools.
Stay tuned for more updates.
FAQ
Why is SFU retiring the Websurvey tool?
SFU is retiring Websurvey to enhance cybersecurity and comply with data protection standards. The retirement that was initially planned for year-end has been expedited due to growing concerns about the system's performance and integrity
When will SFU Websurvey be officially retired?
Websurvey will be discontinued on July 31, 2024. Users should finalize any ongoing surveys and download their data before the end of July 2024, as the tool will be inaccessible afterward.
What should I use instead of Websurvey for creating surveys?
SFU recommends transitioning to SurveyMonkey, which is already in use across the university and offers extensive features including customizable surveys, secure data handling, and efficient data analysis tools.
Is there a plan to replace the voting feature of Websurvey?
Yes, SFU IT is actively searching for a new voting tool that meets updated security and functionality standards. Details about the new tool will be shared as they become available.
What support is available for transitioning to SurveyMonkey?
SFU IT will provide support related to account authorization and access. You can also visit the
how-to guides & resources for more help.
What immediate actions should Websurvey users take?
Users should ensure that all necessary data from ongoing surveys is collected and downloaded by the end of July 2024. Websurvey will no longer be accessible starting July 31, 2024.
Log in to SFU Websurvey