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Services or Offerings?
A/V Equipment Loans
  1. Services
  2. Communication and Collaboration
  3. A/V and Media
IT Services offers various equipment loaning to SFU members, including students, faculty and staff.
Adobe Experience Manager (AEM)
  1. Services
  2. Communication and Collaboration
  3. Web Services
Adobe Experience Manager (AEM) is a content management system for creating websites at SFU.
Alertus
  1. Services
  2. Administrative and Business
  3. Safety and Risk Services
Alertus is an emergency system that sends a full screen message to all university managed computers in the event of an emergency.
Application Services - Servers
  1. Services
  2. Infrastructure
  3. Server and Storage Management
The Service Offerings under this service (namely request service and report issue) are created for Internal IT Services (i.e. IT Infrastructure team) to coordinate patches and outages with ATS (Administrative Technical Systems) team regarding any or all of the virtual servers that is maintained by ATS.
Awards Search
  1. Services
  2. Administrative and Business
  3. Student Information Systems
Search and retrieve information about student awards and funding opportunities.
Backup and Restore Services
  1. Services
  2. Infrastructure
  3. Business Continuity and Disaster Recovery
Recurring backup of IT Services hosted servers (physical, virtual), full server or file level restores upon request.​
Business Continuity Planning
  1. Services
  2. Infrastructure
  3. Business Continuity and Disaster Recovery
Planning and consultation services to provide fault-tolerance and resiliency during major events.
Canvas
  1. Services
  2. Teaching and Learning
  3. Learning Management
Canvas is SFU's institutionally supported learning management system.
Classroom Technology Support
  1. Services
  2. Teaching and Learning
  3. Academic Technology and Support
Classroom Technology Support provides booking, provisioning and on-site technical support (including maintenance and repair) of audio visual equipment for courses and events provided at SFU campuses.
Clockwork
  1. Services
  2. Administrative and Business
  3. Student Information Systems
Clockwork is the information management system used by the Centre for Accessible Learning (CAL) and is available to its students, faculty, and staff 24/7
Computing Account
  1. Services
  2. Information Security
  3. Identity and Access Management
An SFU computing account is your digital ID used to access university systems, such as email, wifi and more.
Concord (Parking)
  1. Services
  2. Administrative and Business
  3. Auxiliary Systems
This system handles all aspects of parking management on SFU Campuses.
Students, Faculty, Staff and external visitors can purchase parking passes online prior to their visit. SFU issued parking tickets can also be paid online through this system.
CrowdMark
  1. Services
  2. Teaching and Learning
  3. Academic Technology and Support
Crowdmark is an online collaborative grading platform.
Data Storage
  1. Services
  2. Infrastructure
  3. Server and Storage Management
Date storage services, including consultation and requirements gathering.
Delegated Account Management
  1. Services
  2. Information Security
  3. Identity and Access Management
The Delegate Account Management (DAM) web app is an MFA-friendly way for you to manage access to sponsored accounts at SFU. It allows you to delegate access to users without needing to share account credentials.