ABOUT THIS SERVICE
The Faculty of Arts and Social Sciences Information Systems (FASS IS) team provides technical support to staff, faculty and graduate students in all departments, schools, and programs in the faculty. We maintain and support computing in teaching labs, research labs, departmental classrooms, meeting rooms, offices, and support users working remotely. We also provide technical support to visitors & guests, and audio-visual assistance for special events. If you’re a member of the FASS community, you can find more information about FASS IS here:
https://www.sfu.ca/fass/faculty-staff/portal/is-tracs.html (login required)
Contact the FASS IS team via the Request Service button on this page (preferred), or email fasshelp@sfu.ca with details about technical issues you are experiencing, or services you would like to request. We will provide timely assistance or direct your request to the appropriate IT team if we can’t solve your issue ourselves.