OVERVIEW
This article details the provisioning processes for print equipment.
ORDERING TONER
All devices will arrive with an extra toner cartridge. Once the device indicates it needs a toner change, please use the extra toner. When the toner is replaced, the device will automatically place a call for an additional toner to be delivered directly to the unit. Toner will be labelled by device model and shipped via Purolator.
ORDERING STAPLES
Staples can be ordered through Document Solutions. Please contact Document Solutions directly if you have any questions about the process.
ORDERING ACCESSORIES
Please submit a service request to the IT Service Desk to order accessories (paper tray lock, keyboard, etc.) for your SFU Print device.
TONER RECYCLING
If you have empty toner cartridges/bottles, there are several ways for you to recycle them. Please visit Recycling Used Toner Cartridges for details.
MOVING AND ORDERING NEW SFU PRINT DEVICES
If you would like to move or order a new SFU Print device, you must fill out the appropriate form between the MFD Move Request form and the MFD Order Form, after this submit the appropriate form to IT Service Desk.
Please note that there will be a $250 charge for any device moves requiring the logistics company (i.e. moving to a different building).