Microsoft Teams - How-to Guides for General Users

Overview

This article lists the how-to guides, training and resources on using Microsoft Teams for General Users.

Details

Set up & Basics

• SFU MS Teams - Etiquette
• Sign in & access Teams
• Change your status & status message 
• Change themes and layouts 
• Change profile picture
• Change display name, title, or contact details
• Manage notification settings

Teams & Channels

• Teams vs. channels
• Public vs. private team
• Public vs. private channel 
• Roles of a team (e.g., team owner, member, and guests) 
• Show or hide a team or channel 
• Organize your teams list
• Leave a team

Collaboration & File Management

• Upload a file
• Access a file
• Share a file link
• Collaborate on a file
• Delete a file
• Restore a file
• View/restore previous versions of a file
• File ownership in a team vs. a chat

Chats & Messages

• Start a chat (1:1 or group) 
• Send a file, picture, or link 
• Hide, unhide, mute, or pin a chat 
• Edit or delete a sent message 
• Share your screen in a chat 
• Use @mentions in a chat
• Send a message/annoucement to a channel

Voice & Video Calls

• Start a call (1:1 or group)
• Share screen in a call/meeting 
• Add someone to a call 
• Change video background 
• Manage your call settings in Teams 
• Record a meeting in Teams

File & folder sync

• Sync Teams files on your desktop
• Change or stop Teams file sync on desktop
• Update synced folder when team name change

Troubleshooting

• Camera isn't working in Teams 
• I can't sync on Microsoft Teams 

Additional Training Resources

• Teams Learning Centre
• General User Training - Slide Deck (pptx)
• Video Trainings
• Instructor-led training