Sign into SFU Mail with Sponsored Accounts

OVERVIEW

This article describes the how to sign into SFU Mail with sponsored accounts:

 

Sign into SFU Mail on Web Browser with Sponsored Accounts

Encountering errors when signing in?

Try clearing your browser cookies or use another web browser, then following the guide below.

Alternatively, you can try signing into SFU Mail through https://outlook.office.com/ if you have been upgraded to Exchange Online.

Need to sign into multiple mailboxes?

Be sure to use different browsers for each SFU Mail account you need to sign into. For example, you may want to use Firefox to monitor SFU Mail on your personal account while also using Google Chrome to monitor SFU Mail on your sponsored account.

To sign into SFU Mail on web browser:

  1. Go to https://mail.sfu.ca, or select the button:

    Sign into SFU Mail

  2. Enter your Sponsored Account's Computing ID and password, then select Sign In.

     
    Using a shared sponsored account or Delegated Account Management (DAM)?
    If you're using a shared sponsored account, you may be able to sign in using delegate login (only if this feature has been enabled for the sponsored account by the sponsor/owner).
     
    To use delegate login, enter the delegate login format SponsoredAccountComputingID:YourComputingID (e.g, itshelp:sfuacc) as the username. Then, enter your password and MFA code to your personal SFU account. For details, visit Delegate Login for Shared Sponsored Accounts.
  3. If your sponsored account is enrolled in MFA, you'll be asked to enter the MFA code to the sponsored account.

  4. If you see the following page, select on the link displayed.

     
  5. Enter your Sponsored Account's SFU Email, YourSponsoredAccount@sfu.ca. Then, select Sign In.

     
  6. Congratulations! You've signed into SFU Mail on web browser on your sponsored account.

 

Sign into SFU Mail on Outlook Desktop with Sponsored Accounts

Want to install Outlook Desktop?

Outlook Desktop is part of Microsoft 365, which is only available to current SFU staff, faculty and students and requires you to sign into your own SFU account. By default. sponsored accounts don't have the standard A3 licensing required for Microsoft 365 desktop apps. Alternatively, Outlook on Web Browser is available to all SFU Mail users.

For instructions, visit Sign into SFU Mail on Desktop.

To sign into SFU Mail on Outlook Desktop:

  1. Launch Outlook and enter your Sponsored Account's SFU Email, YourSponsoredAccount@sfu.ca. Then, select Connect.
    Outlook welcom sign in  
    Not being prompted to connect? You may need to add as another account.

    To set up as another account on Outlook Desktop:

    Windows Mac
    1. Launch Outlook and go to the File tab on the top-left corner.Outlook Home Tab
    1. Launch Outlook and go to the Tool tab on the top-left corner. Then, select Accounts...
      Outlook Tool Tab
    1. Select Add Account.Outlook File Tab
    1. Select the + (plus symbol) on the bottom-left corner. Then, select Add Email Account.
      Outlook Add Account (iOS)
    1. Follow the steps as shown on your desktop. If you would like a guide, start at Step 1 on this guide.
     
  2. If you are prompted to select an account type, select Microsoft 365. Otherwise, skip this step.Select your account type
     
  3. Enter your Sponsored Account's Computing ID and password, then select Sign In. If your sponsored account is enrolled in MFA, you'll be asked to enter the MFA code to the sponsored account.
    SFU CAS Sign in SFU MFA Sign in
    Using a shared sponsored account or Delegated Account Management (DAM)?
    If you're using a shared sponsored account, you may be able to sign in using delegate login (only if this feature has been enabled for the sponsored account by the sponsor/owner).
     
    To use delegate login, enter the delegate login format SponsoredAccountComputingID:YourComputingID (e.g, itshelp:sfuacc) as the username. Then, enter your password and MFA code to your personal SFU account. For details, visit Delegate Login for Shared Sponsored Accounts.
  4. Select Done.Outlook Account Added Confirmation
     
  5. Congratulations! You've signed into SFU Mail on Outlook Desktop.Outlook Home Screen

 

For a list of available guides, see SFU Mail - How-To Guides or Microsoft Training Center on Outlook on the Web (Videos) or Outlook for Windows and Mac (Videos).

 

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Details

Article ID: 9509
Created
Thu 4/18/24 2:04 PM
Modified
Wed 6/19/24 3:52 PM