Service Desk

ABOUT THIS SERVICE

The IT Service Desk provides a centralized point of contact for information technology support and computing issues for the University. The Service Desk teams support faculty, staff, and students by troubleshooting, identifying and attempting to resolve problems quickly. When quick resolution is not available or achievable, the IT Service Desk will collaborate with IT technical experts to find a workable solution.

The Service Desk assists with service requests, and inquiries to IT Services and the University as a whole.

 
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Details

Service ID: 2190
Created
Fri 3/25/22 4:42 PM
Modified
Wed 10/25/23 2:29 AM
Audience
The constituents for whom the service is available (e.g., students, faculty, staff).
Staff
Faculty
Students
Researchers
Alumni
Former Staff
Retirees
External

Service Offerings (2)

Service Desk - Guest Ticket
Don't have an SFU account or can't log in? Connect with our team using a guest ticket.
Service Desk - Report Issue
Connect with an SFU IT Service Desk for help and support.