Install the Fortinet VPN App

Install-Fortinet-VPN

OVERVIEW

This article details how to install the FortiClient VPN App.

MFA IS REQUIRED TO ACCESS SFU VPN

Your SFU account must be secured with SFU Multi-Factor Authentication to use SFU VPN.

IMPORTANT UPDATE - SECURITY AND BUG FIXES version 7.0.3

It is very important that you upgrade your client if you are running an older version.

Download and run the 7.0.3 installer linked below
You will be prompted for a required restart when installation is complete

Installing the FortiClient VPN app

Choose your operating system (OS) and follow the instructions to install:

WINDOWS

STEP 1

Download FortiClient VPN client.

See the Minimum requirements for Windows.

Note: SFU Managed Device should already have the FortiClient VPN app installed. If not, it is available for installation on SFU's Software Centre app on the device. Skip to Step 6 if the VPN client is already installed

STEP 2

Locate the file after you have downloaded it from the link above and double click to launch.

STEP 3

Accept the “License Agreement” and click Next.

STEP 4

Then click Install.

STEP 5

After the installation is complete you will see the “Finish screen”. click on Finish.

STEP 6

Launch the FortinetClient app from the System Tray and select the acknowledgement box, then click "I accept".

STEP 7

Configure the VPN client using the settings below and hit Save.

VPN Type:

SSL-VPN

Connection Name:

SFU VPN

Remote Gateway:

vpn.its.sfu.ca

Port:

10443

Client Certificate:

None

Note: Ensure that "Customized Port" is selected.

STEP 8

Enter your Computing ID and password, then click Connect.

STEP 9

A final prompt for your SFU Multi-Factor Authentication (MFA) code will appear. Grab your MFA phone app or hardware token and enter your MFA code in the box next to Answer, then press OK.

STEP 10

Make sure to you are connected to the VPN every time it's needed. The VPN disconnects when your computer is idle or sleeps. Unlike Wi-Fi, it does not re-connect automatically.

Updating...