TeamDynamix Sandbox Refresh
At the beginning of each quarter, the multi-tenant Sandbox environment is "refreshed", meaning that:
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The content of the sandbox is wiped out and replaced with a copy of the production.
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Any changes made within the Sandbox will be overwritten during this refresh.
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The refresh is done according to TeamDynamix Refresh Schedule.
Quarterly sandbox refresh data and outage schedule - for Canada (in Pacific Time):
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The USA sandbox refresh is the first business Monday of the quarter (Q1-Jan, Q2-Apr, Q3-Jul, Q4-Oct). The sandbox refresh schedule follows the Statutory Holidays in USA (not Canada), therefore the Canada sandbox refresh is the first business Tuesday of the quarter, after the US refresh.
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Data for the refresh is the 8:30 PM (Pacific Time) Production snap shot of the Thursday prior to the refresh.
- The refreshes outage will start at 5:00 AM (Pacific Time), all sandboxes will be entirely offline for 4 hours, or until end of day the latest.
Sandbox Refreshes Schedule
| Sandbox Refresh Period |
USA |
Canada |
| 2023 Q4 |
October 02 |
October 03 --> SFU ServiceHub Sandbox
Data snapshot from Prod: Thu, Sept 28, 2023 |
| |
|
|
| 2024 Q1 |
January 08 |
January 09 |
| 2024 Q2 |
April 01 |
April 02 |
| 2024 Q3 |
July 01 |
July 02 |
| 2024 Q4 |
October 07 |
October 08 |
| |
|
|
| 2025 Q1 |
January 06 |
January 07 |
| 2025 Q2 |
April 07 |
April 08 |
| 2025 Q3 |
July 07 |
July 08 |
| 2025 Q4 |
October 06 |
October 07 |
| |
|
|
| 2026 Q1 |
January 05 |
January 06 |
| 2026 Q2 |
April 06 |
April 07 |
| 2026 Q3 |
July 13 |
July 14 |
| 2026 Q4 |
October 05 |
October 06 |