Learn more about ESM strategic purpose, such as ITIL implementation, and scheduled outages.

Articles (3)

TeamDynamix - Planned Maintenance

Team Dynamix regular maintenance outage every Friday 9:00 PM to Saturday 1:00 AM (Pacific Time). This article also outlines the other periods of time when the application is unavailable due to service updates, new functionality releases, and emergency maintenance.

TeamDynamix - Sandbox Refresh

SFU TeamDynamix Sandbox refresh schedule

TeamDynamix Employee Collection Notice and Data Guidelines

This article provides an overview of data collection and guidelines for those managing ticket information in TeamDynamix.