SFU Maillist Retirement - Migration Information

OVERVIEW

In alignment with What’s Next: The SFU Strategy and SFU’s digital transformation goals, SFU IT Services is strengthening cybersecurity and protecting our research, academic and business data. As part of these changes, SFU Maillist will be retired on April 30, 2025. The service will be replaced by Group Management (SFU Groups), External Mail Lists (SimpleLists), and Marketing and Event Management Service (Campaigner).

This article includes:

 

CHANGES STARTING EARLY 2025

WHAT'S HAPPENING?

  • SFU Maillist will be retired April 30, 2025.
  • Creation of new maillists will be disabled on January 2025. Any new maillists used for emailing will need to be created as an Exchange Distribution Group in SFU Groups or lists in SimpleList.
  • All active maillist used for email distribution will be automatically migrated between December 2024 to April 2025. IT Services will reach out to maillist owners and managers for next steps to migrate. You may or may not need to take action depending on how you use your maillist.

WHEN IS THE MIGRATION?

  • Administrative units will have their active maillist migrated in December 2024.
  • Faculty and academic units will have their active maillist migrated between January to April 2025. Maillist owners and managers will receive an email notification two weeks prior to migration.

WHO IS AFFECTED?

  • Anyone who owns or manages a maillist. You may or may not need to take action depending on how you use your maillist. See what actions do I need to take for guidelines.
  • Recipients (members) of a maillist are minimally impacted.
  • Departments or units that have integrated maillists into their business processes and technology may need to adapt.

Note: After April 30, 2025, any remaining maillists will continue to function to not interrupt business operations. However, SFU Maillist will become inaccessible and membership can no longer be changed. Migrate to SFU Groups to ensure edit access to your group membership is retained.

 

WHAT'S CHANGING?

EMAIL DISTRIBUTION MAILLIST

MAILLIST PURPOSE   MIGRATED TO

Internal-only recipients

(only @sfu.ca recipients)

Group Management (SFU Groups)

Managed at groups.sfu.ca

Note: Maillists are now called Exchange Distribution Groups on SFU Groups.

This stems from the underlying email system, Microsoft Exchange Online.

External or blended recipients

(internal & external)

External Mail Lists (SimpleLists)

Managed at lists.sfu.ca

Email requiring marketing features

(i.e., tracking clicks, HTML-heavy content)

Marketing and Event Management Service (Campaigner)

What is an internal or External recipient?

For email distribution:

  • Internal recipients: Refers to any email address that ends with @sfu.ca. This also includes some safe-listed domains hosted by SFU, including @cs.sfu.ca and @rcg.sfu.ca.
  • External recipients: Generally, refers to any email address that's not SFU. In technical terms, any other recipient that does not meet the "internal recipient" requirement.
What is the difference between SFU Maillist and SFU Groups (Exchange Distribution Groups)?

The functional differences are:

  • Restricted Senders Security: Enabling Restricted Senders on an Exchange Distribution Group will require any sender to authenticate to Exchange. This means that users will need to be signed into an SFU's Approved Email Application in order to send to an Exchange Distribution Group with Restricted Senders.
  • Nesting Permission: To add another Group as a member of your Group, you are required to have Manager or Readers privileges on the Group before you're able to add it as a member to your own Group.
  • No self-subscribe or unsubscribe: You will need to move to and use SimpleList if you require this feature.
  • No external users: You will need to move to and use SimpleList if you require sending emails to external (non-SFU) email addresses.
  • To see the full list of changes, visit Differences between SFU Groups and SFU Maillist.

Note: These are functional differences between SFU Maillist and SFU Groups. For impacts or changes to your maillist resulting from migration, see What actions do I need to take?.

 

SECURITY MAILLISTS

MAILLIST PURPOSE   MIGRATED TO

Lists used for security only

 

Group Management (SFU Groups)

Managed at groups.sfu.ca (or grouper.its.sfu.ca for technical staff)

Lists used for both security and email distribution

Group Management (SFU Groups)

Will be split into two separate groups: one for security and one for emailing

Managed at groups.sfu.ca (or grouper.its.sfu.ca for technical staff)

Want to know how SFU Maillist compares to SFU Groups? See Differences between SFU Groups and SFU Maillist.

 

WHAT ACTIONS DO I NEED TO TAKE?

MAILLIST FOR EMAIL DISTRIBUTION

Active maillists will be automatically migrated to SFU Groups as Exchange Distribution Groups and prior to migration will be shown in the Active Maillist Migration List for visibility purposes. You can only see maillists that you own. Technical staff members will have additional features and visibility for troubleshooting purposes. 

Maillist names and email addresses will remain the same if migrated in this manner. Once a maillist is migrated, it will become read-only on maillist.sfu.ca. To manage your groups, you'll need to use groups.sfu.ca.

For maillist managers and owners:

  1. View the list of maillists planned for migration shown in the Active Maillist Migration List to ensure its accuracy.
  2. If you need to transfer ownership of a maillist (i.e., it's owned by someone who is no longer at the university or expired sponsored account), request a support ticket using Group Management - Submit Question or Inquiry.
  3. You will be notified by email two weeks prior to the migration. 
  4. We strongly recommend going through the questions below if they are related to your work.
WHAT IS AN ACTIVE MAILLIST?

Only active maillists will be automatically migrated. This means that if the maillist was used for email delivery since July 2022, it is considered active and will be migrated for email distribution to Exchange Distribution Groups on SFU Groups.

If you own active maillists, they should appear on the Active Maillist Migration List which means that they'll be automatically migrated to SFU Groups as Exchange Distribution Groups.

Note: Maillists that are only used for security won't appear on the Active Maillist Migration List since they're not used for email delivery. See Maillist for Security below.

Can I migrate an inactive maillist?
Yes, any maillist that hasn't been used for email delivery since July 2022 can still be migrated for the purposes of email distribution. Simply send an email to the maillist and it will appear in the Active Maillist Migration List the following day.
 
For assistance, request a support ticket using Group Management - Submit Question or Inquiry.
WHAT WILL HAPPEN TO NESTED MAILLISTS?

Maillist nesting refers to adding a maillist as a recipient (or member) of another maillist.

Since the permissions model is different in SFU Groups, if you are an owner of a maillist with a nested maillist, you will now require Reader or Manager privileges to that nested maillist when maillists are migrated over as Exchange Distribution Groups.

Example:    

dept-managers-all

  • unit-a-managers (nested maillist)
  • unit-b-managers (nested maillist)
  • jane_doe@sfu.ca (owner)
  • john_doe@sfu.ca (member)

In this example, Jane Doe is an owner of dept-managers-all.

Jane Doe now requires Reader or Manager privileges for unit-a-managers and unit-b-managers in SFU Groups.

WHAT DO I NEED TO DO - NESTED MAILLIST WITHIN DEPARTMENT

If you also happen to be the owner of that nested maillist, you don't need to take additional action. If the nested maillist is not owned or managed by you, you should get manager role for that maillist prior to migration for a seamless transition to SFU Groups.

Be sure to check on the Active Maillist Migration List to see if you have any maillists that have "nested non-owned lists". Contact the maillist owners of those "nested non-owned lists" for manager role to those nested maillists.

WHAT DO I NEED TO DO - NESTED MAILLIST CROSS DEPARTMENT

If the nested maillist is owned by someone from another department, you should get manager role for that maillist prior to migration for a seamless transition to SFU Groups.

Be sure to check on the Active Maillist Migration List to see if you have any maillists that have "nested non-owned lists". Contact the maillist owners of those "nested non-owned lists" for manager role to those nested maillists.

Nested maillist from another department where they haven't been migrated yet:

  • Your nested maillist will be automatically removed from the membership list.
  • Once removed from the membership list, you will need to wait until the other department has also migrated. If you followed the steps above prior to migration, you should have manager role to the remove nested maillist. Simply re-add the nested maillist on SFU Groups.

Nested maillist from another department where they already migrated:

  • If you followed the steps above prior to migration, you should have the correct privileges to the nested maillist on SFU Groups. You don't need to take additional action.
WHAT WILL HAPPEN TO MAILLIST WITH RESTRICTED SENDERS?

This refers to maillists that has the setting, "Restrict Sender" or "Allow list", enabled.

After migrating these maillists to Exchange Distribution Groups, this setting will be turned off by default and allowing any SFU member to send email to the group.

If you wish to restrict sending ability to specific individuals or groups, you will need to apply this setting on SFU Groups.

Note the additional security requirements: Users will need to be signed into an SFU's Approved Email Application in order to send emails to an Exchange Distribution Group with Restricted Senders. This can have technical implications to automated emailing systems.

For technical details, see Differences between SFU Groups and SFU Maillist.

Note: Only course/plan groups are exceptions to this and will have their Restricted Sender setting migrated.

What will happen to course or academic plan lists?
Course and academic plan lists will be migrated along with its department. This will happen between January to April 2025.
what will happen to maillists with external recipients?

SFU Maillist can no longer send email to external addresses since Summer 2024.

If you own an active maillist that contain external recipients, it will still be automatically migrated to SFU Groups and shown in the Active Maillist Migration List. However, any external recipients on maillists will be automatically removed upon migration to SFU Groups.

To continue sending emails to external users, switch to SimpleList or Campaigner. Alternatively, you can 'cc' any external recipients when using Exchange Distribution Group (SFU Groups).

  • SimpleLists does support importing membership to make setup a bit easier. If migrated to SimpleLists, maillist names and email addresses will be different where @sfu.ca will become @lists.sfu.ca.
  • Campaigner facilitates various marketing features and allows for one-way messaging only: from you to the members. For maillists that are used for email campaigning, you may want to migrate to Campaigner.
What accounts are not migrated to SFU Groups?
The following will be removed from your membership list when migrated to SFU Groups:
  • External emails
  • Expired, inactive or destroyed SFU accounts (e.g., expired sponsored accounts, accounts of those who no longer at the university)
  • Nested maillists from another department (only in cases where that department hasn't been migrated yet, and your department is/being migrated)
Will owner and manager role be migrated?
Yes, user privileges will be migrated. However, since SFU Groups doesn't have the concept of ownership, owners will be given manager privileges. This is by design to ensure ownership doesn't become stale.

 

MAILLIST FOR SECURITY

For maillist managers and owners:

  1. If your maillist is only for security purposes (or access control), you will be notified per service basis for next steps. You may be asked to request a security (reference) group from your departmental IT staff. Instructions will be provided when you notified about the service migration to SFU Groups.
  2. If you are a service or product owner, where you have integrated maillists into your business processes and technology that IT Services does not manage, you may either need to coordinate with your departmental IT staff to set up your list on Grouper (in which it will be available to you to manage at groups.sfu.ca) or migrate the list yourself onto Grouper if you are an IT staff before early 2025.
What is a security list?
Security lists (or access control lists) refers to maillists that are used for security or access control to services or resources.
 
For example, you may have used a maillist to control which members (SFU accounts) have access to a departmental team on Microsoft Teams, access to an AEM website, or access to a shared folder on SFU Vault.
How do I know if my maillist is used for security?
Unfortunately, there is no definitive way to know if you maillist is currently being used by a service for security purposes or access controls.
 
There may be some hints or indications based on the maillist name, description, or working knowledge from staff members.
What happens if I can't Migrate my security lists before Maillist retirement?
To ensure a smooth transition, your security maillists will continue to work normally. However, maillists will become read-only and you will no longer be able to edit the membership list.
 
We encourage you to migrate your security maillists to SFU Groups to ensure uninterrupted edit access to your security membership groups.

 

 

NEED ADDITIONAL SUPPORT?

For questions about Group Management or SFU Maillist Retirement, request a support ticket using Group Management - Submit Question or Inquiry.

 

Print Article

Related Articles (1)

SFU Maillist to SFU Groups migration tracking.

Related Services / Offerings (2)

Group Management simplifies access management by letting you use the same group or role across many services at SFU.
SFU Maillist is a web application designed to simplify the management of SFU email addresses. For email lists with External address, use SimpleLists or Campaigner
Loading...