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Services or Offerings?
Microsoft Teams
  1. Services
  2. Faculty/Staff
  3. Communication and Collaboration
  4. Email and Collaboration Services
Microsoft Teams (MS Teams) is a virtual collaboration app that brings together Microsoft 365 services (such as Office and OneDrive) to keep you virtually connected to the SFU community from anywhere at any time.
Faculty of Science
  1. Services
  2. Faculty/Staff
  3. IT Professional Services
  4. Academic IT Departments
Faculty of Science IT Support
Service Desk
  1. Services
  2. Faculty/Staff
  3. IT Professional Services
The IT Service Desk provides an initial point of contact for information technology/computing issues at SFU.
Faculty of Environment (FENV)
  1. Services
  2. Faculty/Staff
  3. IT Professional Services
  4. Academic IT Departments
Faculty of Environment IT Support
SFU Vault
  1. Services
  2. Faculty/Staff
  3. Communication and Collaboration
  4. Email and Collaboration Services
Remote, secure, locally hosted file storage and multi-device sync application. Hosted entirely within the SFU datacentre. Clients available for Mac OS, Windows, Linus, as well as iOS and Android. 50GB of space available to all owners of an SFU computing account.
Faculty of Applied Sciences (FAS)
  1. Services
  2. Faculty/Staff
  3. IT Professional Services
  4. Academic IT Departments
Faculty of Applied Science IT Support
Group Management
  1. Services
  2. Faculty/Staff
  3. Information Security
Group Management simplifies access management by letting you use the same group or role across many services at SFU.
SFU Mail
  1. Services
  2. Faculty/Staff
  3. Communication and Collaboration
  4. Email and Collaboration Services
SFU mail is the emailing system at SFU for all SFU members.
MS Teams - Request Help
  1. Services
  2. Faculty/Staff
  3. Communication and Collaboration
  4. Email and Collaboration Services
  5. Microsoft Teams
Connect with our team to request help with MS Teams.
Service Desk - Login or MFA Help
  1. Services
  2. Faculty/Staff
  3. IT Professional Services
  4. Service Desk
Don't have an SFU account or can't log in? Connect with our team using this ticket.
MFA - Report Technical Issue
  1. Services
  2. Faculty/Staff
  3. Information Security
  4. Multi-Factor Authentication
Experiencing technical issues with the MFA service? Connect with our team for support.
MFA - Get Help with Log in
  1. Services
  2. Faculty/Staff
  3. Information Security
  4. Multi-Factor Authentication
Need help accessing your MFA codes? Connect with our team for support.
Zoom - Live Streaming Request
  1. Services
  2. Faculty/Staff
  3. Communication and Collaboration
  4. Media Services
  5. Zoom
Zoom offers the ability to live-stream a meeting or a webinar on third-party applications. This feature is useful when Zoom meeting/webinar public events have audiences larger than the current limit of 300 participants. You are being asked to submit this request form to access live-streaming feature