Wireless Connectivity (Wi-Fi)

ABOUT THIS SERVICE

Wi-Fi Service at SFU

It is recommended that students, faculty and staff use SFUNET-SECURE, the secure wireless (Wi-Fi) network on campus. You also have access to wireless services at cooperating institutions in Canada, US, Asia and Europe using eduroam

 

SFU WI-FI SECURITY CERTIFICATE RENEWAL ON MARCH 7, 2022

To continue to provide stable and secure Wi-Fi at SFU, the WiFi security certificate will be updated on March 7 across all SFU networks and campuses.

This will impact all devices currently configured to the SFUNET-SECURE and eduroam WiFi networks.
 

What you need to know

  • Upon arriving on campus on or after March 7, to access SFU WiFi networks you will be required to update the Wi-Fi security certification for each device you use to connect.
  • Your device will prompt youto accept a new SFU Wi-Fi security certificate, or to re-enter your SFU ID and password. Please do so to ensure your Wi-Fi certificate is updated.
  • If you have an SFU Managed Device or are using a Windows operating system, your update should be automatic, and no action is required.
  • If you are not prompted and not using a managed or Windows device, you will need to perform this action manually. A complete list of instructions based on operating system is available at cloudpath.its.sfu.ca. A manual update can be done at any time before March 7, on or off campus, however Android users will need to update on or after March 7.

 


Need Help? 


Connect to Wi-Fi 


At SFU

 

At cooperating institutions

 


FAQ

CAN'T CONNECT TO THE SFU WI-FI? TRY THE FOLLOWING TROUBLESHOOTING TIPS.

The majority of wireless incidents are resovled by (re)installing Cloudpath. If the issue persists, please visit Troubleshoot Wireless Connection Issues for more details.

 

 
Report a Problem Request Service

Related Articles (11)

Learn how to connect to the EDUROAM wifi network at SFU.
Learn how to connect to the SFU-Guest wireless network as a guest (no computing ID).
Learn how to connect to wireless networks on campus using the automatic setup process.
Learn how to manually connect your Android device to wireless networks on campus.
Learn how to manually connect your iOS or iPad device to wireless networks on campus.
Learn how to manually connect your Linux (Ubuntu) computer to wireless networks on campus.
Learn how to manually connect your macOS computer to wireless networks on campus.
Learn about the basic requirements to connect your device manually to the wireless networks on campus.
Learn how to manually connect your Windows computer to wireless networks on campus.
Learn how to connect to the SFUNET wireless network at SFU.
Troubleshooting steps to take when experiencing issues with wireless connectivity.

Details

Service ID: 2554
Created
Wed 6/29/22 2:11 PM
Modified
Wed 9/7/22 9:21 PM
Audience
The constituents for whom the service is available (e.g., students, faculty, staff).
Staff
Faculty
Students

Service Offerings (2)

Wireless Connectivity - Incident
Report a problem with the Campus Wireless (Wi-Fi) network
Wireless Connectivity - Request Service
Request a wireless network consultation for a renovation, new building, etc.