TeamDynamix Training Session - Service Owners (SO) & Service Offering Managers (SOM)

Overview

This is a recorded training session for Service Owners (SO) and Service Offering Managers (SOM) on May 11, 2022.
      Note: Service Offering Manager (SOM) is an ITSM Term for Product Owner

 

Service Owners (SO) and Service Offering Manager (SOM) Training Session:

Training video for: Service Owner & Service Offering Manager

The goals of this training is to get Service Owner and Service Offering Manager familiar with:

  • What a service is.
  • What service ownership is.
  • What a service offering is.
  • What a service offering manager is.
  • How these work in TeamDynamix.

 

If you've any questions, please visit the Enterprise Service Management (ESM) service page and raise tickets to the support team.

ESM webpage is Service - Enterprise Service Management (teamdynamix.com). 

 

Additional links for your reference: 

Print Article

Related Articles (1)

How to review, approve or reject knowledge articles as an ITS Service Owner
This article outlines how IT Service Owners can approve or reject articles submitted to the IT Services knowledge base.