SFU Mail

Microsoft email exchange mail webmail

Known Issue: Incorrect Meeting Times Displayed in Outlook for Mac and Some Apple Calendar Applications

We are investigating reports that recurring meetings scheduled after November 1 may appear one hour later than expected when viewed in Outlook for Mac and iOS and some Apple Calendar applications.

Impact

Recurring meetings created for dates after November 1 may display one hour later than the intended time.
The issue appears to affect Outlook Desktop for macOS and some Apple calendar clients.
Meeting times appear correctly in Outlook on the Web (OWA) and Microsoft Teams for affected users.

Workaround

If you are using Outlook for Mac or an Apple calendar application and notice meetings showing one hour later than expected:

Verify the meeting time using Outlook on the Web (OWA) or Microsoft Teams.
Use the time shown in OWA/Teams as the authoritative meeting time.
If you believe a meeting has been scheduled incorrectly, contact the IT Service Desk and provide the meeting details and screenshots from both applications.

IT Services is actively investigating the issue and will provide updates as more information becomes available.

ABOUT THIS SERVICE

SFU Mail is the email and calendar system at SFU for all SFU members.

Log in to SFU Mail

RESOURCES

Support Toolkit

View Support Toolkit

Note: This resource is only available to IT Support Staff

Request external apps/tools Request Room/Equipment Account Report a Problem

Related Articles (26)

Choosing a Document and Content Management Tool at SFU - Comparison Chart

This article outlines various document and content management tools available at SFU and a comparison between the different tools.

Data Loss Prevention (DLP) within Microsoft Power Platform

This article helps clarify the baseline data loss prevention (DLP) applied to the Microsoft Power Platform at SFU.

Preserving Email Content After Leaving SFU

How to preserve your email messages after graduating or leaving the university.

Set up your email signature on Outlook for Mac

How to set up your email signature on Outlook for Mac.

Set up your email signature on Outlook for Mobile

Set up your email signature on the Outlook for Mobile apps.

Set up your email signature on Outlook for PC

How to set up your email signature on Outlook for PC.

Set up your email signature on the web

How to set up your email signature on the web version of SFU Mail.

Setting up email templates for Outlook on the web

Set up your email templates for Outlook on the web.

Setting up Thunderbird TbSync

This article describes how to setup TbSync for Mozilla Thunderbird on PC

SFU Mail - How-To Guides

This article lists the how-to guides, training and resources on SFU Mail.

SFU Mail - Identify and Report Phishing Emails

This article describes how to protect yourself from phishing email scams, which aim to steal your personal information.

SFU Mail - IMAP, SMTP and POP Setup

This article provides the details on IMAP, SMTP and POP for SFU Mail (Exchange Online).

Sharing and Opening Shared Mail Folders - Outlook for Windows

How to share, open, and remove a shared folder for Outlook for PC.

Sharing and Opening Shared Mailbox Folders - Outlook for Mac

How to share, open, and remove shared mailbox folders for Outlook for Mac.

Sharing and Opening Shared Mailbox Folders - Outlook on the Web

This article explains how to share and open a mailbox folder in the web version of Outlook.

Service Offerings (3)

SFU Mail - External Apps and Tools

SFU Mail - Room/Equipment Accounts

How to request and manage a room or equipment account.

SFU Mail - Report a Problem